Accessibility

The Consorci de Serveis Universitaris de Catalunya (CSUC) has undertaken to make its website accessible in accordance with Royal Decree 1112/2018, of 7 September, on accessibility of websites and applications for public sector mobile devices (hereinafter, Royal Decree 1112/2018, of 7 September).

This accessibility statement applies to the website https://www.csuc.cat.

Compliance situation

This website is partially compliant with Royal Decree 1112/2018, of 7 September, due to the exceptions and non-compliance of the aspects listed below.

To achieve this goal, CSUC has relied on compliance with the Web 2.1 Accessibility Guidelines established by the World Wide Web Consortium (W3C).

Some of the functionalities implemented on CSUC's website to allow the accessibility of its contents are:

• HTML and CSS code conforms to formal grammars to ensure the correct display of content in different browsers.
• Pages have a clear structure, with headings in each section that allow users to move directly to the section of interest.
• Font sizes have been defined in relative units so that their size can be increased or decreased from the browser options.
• Users can browse most of the web using the keyboard.
• Users can browse most of the web using a screen reader.

Content not accessible

Lack of compliance with Royal Decree 1112/2018.

• Multimedia content may not fully meet all accessibility requirements.
• There may be occasional editing errors on web pages.
• Some drop-down menus may not be accessible by keyboard.
• Disproportionate load

Not applicable

• The content does not fall within the scope of applicable law.

The content of PDFs or other formats may not fully meet all accessibility requirements.

Preparation of this accessibility declaration

This statement was prepared on February 3, 2021.

The method used to prepare the statement has been a self-assessment carried out by the same body.

Last revision of the declaration: April 14, 2021.

Observations and contact details

The user can report incidents on accessibility requirements (article 10.2.a of Royal Decree 1112/2018, of 7 September), such as:

• Report any possible breaches by this website.
• Transmit content access difficulties.
• Make any other queries or suggestions for improvement regarding the accessibility of the website.

Complaints and suggestions (article 12 of Royal Decree 1112/2018, of 7 September) can be made through CSUC's e-Office, using the form “Access Mailbox”. 

Communications are received by the Promotion Unit of the Consorci de Serveis Universitaris de Catalunya (CSUC), as responsible for accessibility of csuc.cat, and will be transferred to the appropriate person.

Requests for accessible information

If the user needs information in a different format, contact us via promocio@csuc.cat and indicate:

• Your first and last name and email.
• The URL where the content is located.
• The format in which you need the information.

Application procedure

In the event that the response to the request for accessible information or complaint has been rejected, is not in accordance with the decision taken or the answer does not comply with the requirements set out in current regulations, the person concerned may initiate a claim as established in article 13 of RD 1112/2018, using the “Generic instant” form. 

Other information

We continue to carry out audit and consulting work to adapt to possible non-conformities and achieve full accessibility to the website that allows anyone to use it, regardless of their abilities.

The CSUC's commitment to accessibility

The csuc.cat website has been built with the aim of facilitating universal access to all people who consult it, regardless of their physical, sensory and intellectual abilities, and the technical context in which they use it (device type, software, connection speed, environmental conditions, etc.).

Therefore, we are working to adapt the entire website to the recommendations of the World Wide Web W3C Consortium in order to remove the barriers that hinder access to information and communication. These recommendations are specified in the accessibility guidelines of the WCAG 2.1 website.

The CSUC's commitment is to meet the Triple AAA level of compliance, as required by public administrations in European and state legislation.

Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 lays down the rules required of Member States to ensure that all public sector websites and mobile applications, regardless of the device used to access them, meet the accessibility requirements set out in standard EN 301 549 v2.1.2 (August 2018), of adequate accessibility requirements for the public procurement of ICT products and services in Europe.

The standard EN 301 549 v2.1.1.2 is mainly based on the Web Content Accessibility Guidelines (WCAG 2.1), of August 2018. Specifically, the AA level must be met. However, the standard also has other additional, mandatory, and conditional requirements.

The directive is mandatory but not directly applicable. That is why a real decree has been developed at the state level that develops the scope and requirements, at least. The state transposition is Royal Decree 1112/2018, of September 7, on accessibility of websites and applications for public sector mobile devices.

Further information

For more information on website accessibility:

• Royal Decree 1112/2018, of September 7 on accessibility of websites and applications for public sector mobile devices.
• EU Directive 2016/2102, of October 26 on the accessibility of websites and mobile applications of public sector bodies.